Many homeowners who have basements are familiar with sump pumps because they have been used for years to keep our basements dry. However, some homes, especially newer homes with finished basements, have what appears to a second sump pump installed. This, in fact, isn’t a sump pump at all. It’s a sewage ejector, but it serves the same purpose as a sump pump in that it removes water from your basement. So, what is the difference between a sump pump and a sewage ejector?

  • Sump Pumps- Sump pumps collect groundwater, in other words, water from the soil that surrounds your home’s foundation. The sump pump will pump the groundwater through a discharge pipe and deliver it to either your lawn, a dispersal device or a municipal storm sewer.
  • Sewer Ejectors- Rather than collecting groundwater, sewer ejector pumps collect wastewater that accumulates on your floor from appliances, floor drains, below-grade bathrooms, etc. When the wastewater in a sewer ejector reaches a certain level, it will be pumped out to a septic tank.

Regardless of whether your home has a single sump pump, sewer ejector or both, you rely on them day after day to keep your basement clean and dry. If there is a problem with your sump pump or sewer ejector, don’t wait, and leave yourself at risk of a nasty flood. Take the proactive approach to keeping your basement dry by contacting Culler Plumbing Services for all of your sump pump repair needs right away! We also offer emergency plumbing services twenty-four hours a day, seven days a week, and we are always happy to help!

In addition to repairing sump pumps and sewer ejectors, we can also install them for you in your home. So, if your basement is no stranger to flooding, contact our expert plumbers for sump pump installation services as soon as you can.


What Every Homeowner Should Know About Sump Pumps

Sump pumps are designed to remove moisture from your home and help prevent flooding. They are located at the lowest point in a home or building, such as in the basement or crawl space. They help remove moisture and prevent mold, water damage, and electrical fires, in addition to controlling humidity and improving indoor air quality. Many homeowners pay no mind to these silent heroes until something goes wrong. If you are unfamiliar with your sump pump, it is important to become familiar with it, or delegate the relationship to someone who will maintain it to ensure it continues to perform optimally. Here are a few things every homeowner should know about their sump pump:

  • The average life expectancy of a good-quality sump pump is about 5-15 years for a submersible pump and 25-30 years for a pedestal pump.
  • There are several kinds of sump pumps — submersible pumps, pedestal pumps, battery-backup-powered, pressure sump pump, etc.
  • Sump pumps should be professionally installed.
  • If the float is obstructed, it may cause the sump pump to malfunction.
  • Sump pumps should be tested and serviced at least twice a year.
  • Sump pumps can freeze, just like pipes.
  • Sump pumps are no substitute for maintaining land grade and cleaning gutters.
  • The average cost of a sump pump is about $1,000
  • If you live in an area that floods, or has a low water table, you should have your sump pump assessed more regularly.

At Culler Plumbing Services, we offer sump pump repair and maintenance services at an affordable rate to residents and business owners of Metro East Illinois. If you aren’t familiar with your sump pump or you are experiencing issues, give us a call!

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How to Tell There’s a Problem With Your Sump Pump

Because the sump pump is something that most homeowners take no notice of until there is a problem, it is important to know what the signs are of a failing sump pump and how to reduce water damage to your home or foundation. Some common signs that your sump pump is struggling and needs help include:

There is a foul smell in your basement, crawl space, or throughout your home.

If it smells like musty water or mold, you can bet there is standing water somewhere. Naturally, one of the first places you should investigate is appliances that manage your home’s water supply — sump pumps, water heaters, sewer (although, you’ll be able to identify that smell pretty easily!), and drains. When you find a pool of water around your sump pump, it should come as no surprise that this is a sure-fire sign that there is a big problem.

There is a strange whining or moaning noise coming from the sump pump.

Your sump pump is a silent superhero, quietly whisking water away from your foundation. If there is a strange noise — grinding, whining, gurgling, rattling, or moaning — this is not a normal function and is a call for help from your sump pump. It is best to help it before it fails completely.

Pooling water.

Best case scenario for pooling water near a failing sump pump is a small puddle on the floor. Worst case scenario is basement flooding. Either way, this is exactly what your sump pump is meant to prevent and is a clear indication it has failed.

At Culler Plumbing Services, we can repair or replace your sump pump. If you are unsure whether it is performing optimally or not, give us a call for an inspection and maintenance so we can identify small issues before they become big problems.